CRM Adobe Campaign developer

Expert (+7 years of experience)

The CRM Adobe Campaign developer is responsible for developing and supporting new marketing features on the worldwide Adobe Campaign instance to enable an efficient and seamless customer experience across all channels.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Develop new Adobe Campaign features

• Analysis and technical design
• Technical specifications
• Contribution, configuration, and development
• System integrations tests
• Deployment
• Hypercare

• Support Adobe Campaign activities

• Support CRM teams with their usage of Adobe Campaign for Marketing Automation and Customer Referential
• Analyze, qualify and fix incoming support requests
• Ensure seamless communication between teams and level 2 to regions
• Organize regular meetings to review backlog, identify risks and share progress

SUPERVISION RECEIVED LVMH Beauty Tech – CRM Manager QUALIFICATION & SKILLS REQUIRED

Education & Experience

• 7+ years of experience in development on Adobe Campaign Classic v7 is a must:

• Dataflows to/from Adobe Campaign via API & files
• New automatic campaigns on many channels: Emails, SMS, External
• Deliverability & instance performances
• Advanced workflow knowledge: Adobe Campaign Javascript & JSSP, Linux, Data loading
• Advanced database knowledge: schemas, joins
• Adobe ecosystem: Adobe Control Panel, Adobe Console
• Re-use of existing features on other LVMH Adobe Campaign instances
• UX/UI: navigation tree, forms • Experienced in SQL relational databases is a must

• Experienced in REST & SOAP API is a must

• Experience with Adobe Campaign v8 or similar CRM platforms ; is a plus

WORKING CONDITIONS TBC related to the company’s policy

NOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Nivel de ingles: (Mandatory) Fully bilingual to speak with the team and clients